Comparison
Cognifyze is in early access. Lansy AI is in stores.
Both start from the same observation: most of what happens between a customer and an employee in a physical space is never recorded, and a sample cannot replace it. The difference today is what each product can show you.
Deployed, not on a waitlist
A working pilot in 1–2 days
Shared ground
A census, not a sample
Cognifyze describes its method as consent-first and census-style: every interaction, not a handful of visits. Lansy AI has run on the same principle since the first pilot. Where the two part ways is everything after the recording: what the employee gets, what the manager gets, and where the data goes.
1–2 days
from the first call to a working pilot on your conversations
100%
of conversations reviewed by Lansy AI
≈1 min
from conversation to employee feedback
Side by side
What each company has made public
Cognifyze
Lansy AI
Stage
Cognifyze
Early access for a small group of partners; request a call
Lansy AI
Deployed with chains in cafes, retail, pharmacies, hotels, and clinics; pilot in 1–2 days
How audio is captured
Cognifyze
A purpose-built Cognifyze device, deployed on floors, corridors, and in the field
Lansy AI
A counter hub, wearable microphones, or your existing call recordings
Privacy stance
Cognifyze
Consent first; no individual shopper identification
Lansy AI
Both the employee and the customer agree before anything is recorded; personal data removed before analysis
What the business gets
Cognifyze
A benchmark report is announced; the product output is not yet published
Lansy AI
A review of each conversation for the employee and the manager, trends by employee and location, and an AI assistant that answers questions about the conversations
Languages and region
Cognifyze
Not yet published; the site is in English
Lansy AI
Models tuned for Arabic and English; data stored in the UAE, processed in line with the UAE Data Protection Law (Decree-Law No. 45 of 2021); Saudi data stored in Saudi Arabia; on-premise available for enterprise clients
Based on publicly available information on cognifyze.com as of 24 October 2026, including the Insights section. Source
What is known
A thesis on one side, a shift review on the other
What Cognifyze has published
- A thesis: the physical world generates more signal than anyone is measuring, and the company is building the infrastructure to capture it.
- A device, shown without specifications, and a log-in for partners.
- A privacy stance: consent first, no individual shopper identification, and a benchmark report announced for later.
What Lansy AI shows today
- Each employee’s own review after every conversation: what worked, what to try next, and the line it is based on.
- Whether the service standard holds across every shift, by employee and by location.
- What customers ask for, where offers are missed, and which phrases close, counted across the chain.
The real difference
The recording is the start. The review is the product.
Both companies agree that the conversation at the counter has to be recorded, with consent, every time. Cognifyze has built a device for that and is choosing partners to work with. What the business will see afterwards has not been published yet.
Lansy AI already shows it: about a minute after a conversation the employee opens a review with the score against the company’s own standard, the exact quote, and a suggestion for next time. The manager sees the same review and the trend across the chain. That is the part a buyer should ask any vendor to show on real conversations before signing.
Consent and privacy
Both put consent first
Cognifyze states that it does not identify individual shoppers. Lansy AI removes personal data before analysis and records only after both the employee and the customer agree, as UAE law requires for recording private conversations.
One more thing is public on the Lansy AI side: the employee reads the same review the manager does, with the quote it is based on, and can dispute any conclusion. How Cognifyze handles the employee’s view is not yet described.
When Cognifyze is the better fit
If you want to shape a product, not buy one
Cognifyze is looking for a small group of partners to work with on hard problems. If your chain wants a seat at that table and can wait for the product to take shape, early access is the way in. Lansy AI fits a chain that needs a working review on its own conversations this month, in Arabic and English, with data kept in the region.
FAQ
Questions buyers ask
They start from the same idea: record every in-store conversation with consent instead of sampling. Lansy AI is deployed and shows reviews to employees and managers. Cognifyze is in early access and has not yet published what its product delivers.
See a review on your conversations this week
A pilot runs on your conversations and your service standard, not on a demo dataset. Book a demo, and we will walk you through a real shift: what the employee opens, and what the manager sees alongside it.