Lancy × Food service teams

Lancy × Food service teams

AI mentor for food service teams that turns conversations into revenue

AI mentor for food service teams that turns conversations into revenue

Lansy highlights upsell gaps, service quality, brand experience, and team growth points in guest conversations — helping every shift perform better.

Lansy highlights upsell gaps, service quality, brand experience, and team growth points in guest conversations — helping every shift perform better.

Book a demo

Book a 30min meet with us

Book a 30min meet with us

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90%

90%

growth upsell conversion

growth upsell conversion

5%

5%

growth sales with Lansy

growth sales with Lansy

85%

85%

analytics accuracy

analytics accuracy

92%

92%

weekly employee retention in Lansy

weekly employee retention in Lansy

 Lansy improves service in four simple steps

 Lansy improves service in four simple steps

Lansy Records Conversations

Guest conversations are captured at the counter or bar, with personal data automatically masked before analysis.

Lansy Records Conversations

Guest conversations are captured at the counter or bar, with personal data automatically masked before analysis.

Lansy Records Conversations

Guest conversations are captured at the counter or bar, with personal data automatically masked before analysis.

Analyze & Highlight Insights

Lansy analyzes greetings, upsells, objections, and order closing — showing strengths, missed opportunities, and clear next steps for employee.

Analyze & Highlight Insights

Lansy analyzes greetings, upsells, objections, and order closing — showing strengths, missed opportunities, and clear next steps for employee.

Analyze & Highlight Insights

Lansy analyzes greetings, upsells, objections, and order closing — showing strengths, missed opportunities, and clear next steps for employee.

Makes Employees Profiles

After every shift, each team member’s profile shows strengths, recurring mistakes, training progress, and next growth goals.

Makes Employees Profiles

After every shift, each team member’s profile shows strengths, recurring mistakes, training progress, and next growth goals.

Makes Employees Profiles

After every shift, each team member’s profile shows strengths, recurring mistakes, training progress, and next growth goals.

Builds Team and Business Analytics

Managers get a clear view across stores, shifts, and team members: service trends, sales gaps, and team progress after training.

Builds Team and Business Analytics

Managers get a clear view across stores, shifts, and team members: service trends, sales gaps, and team progress after training.

Builds Team and Business Analytics

Managers get a clear view across stores, shifts, and team members: service trends, sales gaps, and team progress after training.

&

Helps to increase upsells and order value in every guest conversation

Helps to increase upsells and order value in every guest conversation

289

289

seasonal menu

offers

seasonal menu

offers

09

09

12

12

15

15

18

18

21

21

163

163

dessert offers

dessert offers

57

57

combo offers

combo offers

62

62

loyalty card offers

loyalty card offers

23

23

topping offers

topping offers

×1.9 upsell conversion in 4 weeks

×1.9 upsell conversion in 4 weeks

01

01

07

07

14

14

21

21

28

28

Dessert upsell example

Dessert upsell example

Sales & Order Upsells

Lansy shows what guests ask for most, which offers help grow the check, and where the team misses the right moment to upsell.

Sales & Order Upsells

Lansy shows what guests ask for most, which offers help grow the check, and where the team misses the right moment to upsell.

Guest Interaction

How the team welcomes guests, follows service standards, and detects frequent requests, missing items, and early signs of dissatisfaction before complaints or negative reviews.

17

17

times guests asks for something

that was not available

times guests asks for something

that was not available

MONTH TOP REQUESTS

MONTH TOP REQUESTS

124

124

matcha latte

matcha latte

112

112

oat milk

oat milk

84

84

gluten-free

gluten-free

21

21

sugar-free

sugar-free

187

187

Nice latte

Nice latte

149

149

Smells good

Smells good

94

94

So fast

So fast

63

63

Fresh sandwich

Fresh sandwich

Waiting 15 min

Waiting 15 min

34

34

Cold coffee

Cold coffee

28

28

Forget me?

Forget me?

12

12

Shift Review
Based on Real Conversations

Lansy breaks each conversation into key service stages — from greeting to upsell — and gives managers a ready-made shift review instead of hours of listening.

1

Get connected.
A mic at the bar or register records guest conversations. Personal data is hidden automatically.

Get connected.
A mic at the bar or register records guest conversations. Personal data is hidden automatically.

2

Built for your place.
We set up your service standards, upsell goals, and the metrics that matter.

Built for your place.
We set up your service standards, upsell goals, and the metrics that matter.

3

Every conversation, reviewed.
Lansy reads each one — greeting, upsells, objections, the close — and shows what worked and what was missed.

Every conversation, reviewed.
Lansy reads each one — greeting, upsells, objections, the close — and shows what worked and what was missed.

4

Staff profiles.
Refreshed after each shift: strengths, repeat mistakes, progress, next goals.

Staff profiles.
Refreshed after each shift: strengths, repeat mistakes, progress, next goals.

5

The big picture.
Managers see it all — across locations, shifts, and people. What's improving, where sales slip, how the team grows.

The big picture.
Managers see it all — across locations, shifts, and people. What's improving, where sales slip, how the team grows.