Lansy×Foodserviceteams
AI mentor for food service teams that turns conversations into revenue
Lansy highlights upsell gaps, service quality, brand experience, and team growth points in guest conversations, helping every shift perform better.
100%
of guest conversations reviewed — not a sample
+5%
average check in the first week
85%
analytics accuracy
92%
of employees open their Lansy report every week
Lansy improves service in four simple steps
Lansy Records Conversations
Guest conversations are captured at the counter or bar, with personal data automatically masked before analysis.
Analyze & Highlight Insights
Lansy analyzes greetings, upsells, objections, and order closing — showing strengths, missed opportunities, and clear next steps for each employee.
Makes Employees Profiles
After every shift, each team member’s profile shows strengths, recurring mistakes, training progress, and next growth goals.
Builds Team and Business Analytics
Managers get a clear view across stores, shifts, and team members: service trends, sales gaps, and team progress after training.
Helps increase upsells and order value in every guest conversation
289
seasonal menu
offers
163
dessert offers
62
loyalty card offers
57
combo offers
23
topping offers
×1.9 upsell conversion in 4 weeks
Dessert upsell example
Sales & Order Upsells
Lansy shows what guests ask for most, which offers help grow the check, and where the team misses the right moment to upsell.
Guest Interaction
How the team welcomes guests, follows service standards, and detects frequent requests, missing items, and early signs of dissatisfaction before complaints or negative reviews.
Riviera Food Delivery · September 7 · All shifts
Active day with high volume on grill orders. The morning shift resolved 98% of delivery status inquiries on the first call.
Interactions
12
+1Average score
7.5 / 10
0.0Upsell rate
55%
−2%Revenue left on the table
≈ 676 AED
−12%17
times guests asks for something
that was not available
MONTH TOP REQUESTS
124
matcha latte
112
oat milk
84
gluten-free
21
sugar-free
Shift Review Based on Real Conversations
Lansy breaks each conversation into key service stages — from greeting to upsell — and gives managers a ready-made shift review instead of hours of listening.
Get connected.
A microphone at the bar or register records guest conversations. Personal data is hidden automatically.
Built for your place.
We set up your service standards, upsell goals, and the metrics that matter.
Every conversation, reviewed.
Lansy reads each one — greeting, upsells, objections, the close — and shows what worked and what was missed.
Staff profiles.
Refreshed after each shift: strengths, repeat mistakes, progress, next goals.
The big picture.
Managers see it all — across locations, shifts, and people. What’s improving, where sales slip, how the team grows.
