Lansy for retail

Lansy for retail

Every conversation on the floor affects revenue. Lansy shows where it leaks and how to fix it.

Every conversation on the floor affects revenue. Lansy shows where it leaks and how to fix it.

Each salesperson gets a breakdown of their conversations with quotes and tips. The manager sees the trend across all stores.

Each salesperson gets a breakdown of their conversations with quotes and tips. The manager sees the trend across all stores.

Book a demo

Book a 30min meet with us

Book a 30min meet with us

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×3

×3

fewer missed add-on sales over two months of the pilot

fewer missed add-on sales over two months of the pilot

+5%

+5%

to the average basket within the first week

to the average basket within the first week

9.0 / 10

9.0 / 10

sales-standards compliance — it was 8.3 at the start of the pilot

sales-standards compliance — it was 8.3 at the start of the pilot

Lansy improves every sale in four simple steps

Lansy improves every sale in four simple steps

Lansy Records Conversations

A compact microphone on a badge or counter records the conversations. No personal data is stored.

Lansy Records Conversations

A compact microphone on a badge or counter records the conversations. No personal data is stored.

Lansy Records Conversations

A compact microphone on a badge or counter records the conversations. No personal data is stored.

Analyzes Against Your Standards

Lansy evaluates the flow of the whole conversation — against criteria tuned to your assortment, scripts, and store format.

Analyzes Against Your Standards

Lansy evaluates the flow of the whole conversation — against criteria tuned to your assortment, scripts, and store format.

Analyzes Against Your Standards

Lansy evaluates the flow of the whole conversation — against criteria tuned to your assortment, scripts, and store format.

Reports by the End of the Day

The salesperson gets a breakdown with quotes and recommendations for every consultation.

Reports by the End of the Day

The salesperson gets a breakdown with quotes and recommendations for every consultation.

Reports by the End of the Day

The salesperson gets a breakdown with quotes and recommendations for every consultation.

Builds Store Dashboards

The manager gets a store dashboard: top performers, missed moments, week-over-week trends.

Builds Store Dashboards

The manager gets a store dashboard: top performers, missed moments, week-over-week trends.

Builds Store Dashboards

The manager gets a store dashboard: top performers, missed moments, week-over-week trends.

&

Helps grow average basket and conversion in every conversation on the floor

Helps grow average basket and conversion in every conversation on the floor

9.6

9.6

average shift

score

average shift

score

09

09

12

12

15

15

18

18

21

21

38%

38%

successful cross-sell

successful cross-sell

91%

91%

loyalty program mentioned

loyalty program mentioned

AED 320

AED 320

AED 320

AED 320

average basket

average basket

9.1

9.1

average shift score

average shift score

+18% average basket in a week

+18% average basket in a week

01

01

07

07

14

14

21

21

28

28

Recognizing a returning customer

Recognizing a returning customer

Loyal customers not recognized by name

43 times a loyalty cardholder walked up to the register and the salesperson didn’t greet them by name — even though it’s in the system.

Loyal customers not recognized by name

43 times a loyalty cardholder walked up to the register and the salesperson didn’t greet them by name — even though it’s in the system.

Ask the Right Questions

31% of consultations: the customer said ‘I want a jacket’ — and was immediately shown three options, with no clarifying question about occasion, budget, or preferences.

×1.7

×1.7

conversion when the salesperson

asks at least 2 clarifying questions

conversion when the salesperson asks at least 2 clarifying questions

THE QUESTIONS ASKED MOST OFTEN

THE QUESTIONS ASKED MOST OFTEN

82%

82%

82%

‘Who’s it for?’

‘Who’s it for?’

‘Who’s it for?’

61%

61%

61%

‘What occasion?’

‘What occasion?’

‘What occasion?’

44%

44%

44%

‘What’s the budget?’

‘What’s the budget?’

‘What’s the budget?’

37%

37%

37%

‘Brand preference?’

‘Brand preference?’

‘Brand preference?’

78

78

Composition

Composition

Composition

61

61

Use case

Use case

Use case

49

49

Difference

Difference

Difference

35

35

Specifications

Specifications

Specs

Script only

Script only

AED 285

AED 285

With reasoning

With reasoning

AED 375

AED 375

AED 375

Jacket + gloves

Jacket + gloves

61%

61%

Loyalty & Objections

Loyalty & Objections

41% of conversations went by without a word about points, discounts, or promotions — even when the customer paid full price. The ‘size’ objection is closed with a fitting — conversion is 83%.

1

Effortless recording.
A compact microphone on a badge or counter records the conversations. No personal data is stored.

Effortless recording.
A compact microphone on a badge or counter records the conversations. No personal data is stored.

2

Analysis against your standard.
Lansy evaluates the flow of the whole conversation — against criteria tuned to your assortment, scripts, and store format.

Analysis against your standard.
Lansy evaluates the flow of the whole conversation — against criteria tuned to your assortment, scripts, and store format.

3

Report by the end of the day.
The salesperson gets a breakdown with quotes and recommendations. The manager gets a store dashboard with trends.

Report by the end of the day.
The salesperson gets a breakdown with quotes and recommendations. The manager gets a store dashboard with trends.

4

First results.
We connect the hardware and load your network’s scripts and standards — first shift breakdowns in 1–2 days.

First results.
We connect the hardware and load your network’s scripts and standards — first shift breakdowns in 1–2 days.

5

Full rollout.
We connect all your stores. Managers get dashboards, salespeople get personal breakdowns.

Full rollout.
We connect all your stores. Managers get dashboards, salespeople get personal breakdowns.