Comparison
Tolq AI reports to the manager. Lansy AI shows the employee the same review.
Both products record what is said on the shop floor and score it against your sales standard. They differ in who gets to read the result, where the data lives, and what counts as an audio source.
The employee reads the same review
About a minute after the conversation, on their phone or laptop
Same coverage, different reader
Full coverage is now the baseline
Tolq AI and Lansy AI both review every recorded conversation rather than a sample. On the shop floor that is the only honest way to measure a standard. The question that remains is what happens to the review afterwards: who can read it, how soon, and whether the employee can act on it before the next customer walks in.
100%
of conversations reviewed by Lansy AI
≈1 min
from conversation to employee feedback
1–2 days
from the first call to a working pilot on your conversations
Side by side
Six things to compare
Tolq AI
Lansy AI
Who reads the review
Tolq AI
The manager, in store, region, and employee dashboards, with coaching priorities per employee
Lansy AI
The employee and the manager, the same review, in the app or the web portal, about a minute after the conversation
Audio sources
Tolq AI
Wearable microphones, smartphones, or existing audio sources
Lansy AI
A counter hub, wearable microphones, or your call recordings
Languages
Tolq AI
Arabic dialects and English–Arabic mixes
Lansy AI
Models tuned for Arabic and English, including the mix of both on a Gulf shop floor
Where the data lives
Tolq AI
Residency options agreed during onboarding
Lansy AI
Stored in the UAE, processed in line with the UAE Data Protection Law (Decree-Law No. 45 of 2021); Saudi data stored in Saudi Arabia; on-premise available for enterprise clients
Pricing
Tolq AI
From $79 per user per month in USD; GCC billing through sales
Lansy AI
Per seat, by volume; the pilot is scoped on the demo call
Markets
Tolq AI
GCC, Europe, and the United States
Lansy AI
Built for the Gulf: UAE and Saudi Arabia first
Based on publicly available information on tolqai.com as of 24 October 2026. Source
What each product sends
A dashboard answers the manager. A review answers the employee.
Tolq AI shows
- Conversation scores by stage, with weights set to your sales standard.
- Store, region, and employee views, with drill-down into single conversations.
- Coaching priorities for each employee and store, with example moments attached.
Lansy AI shows
- The employee’s own review soon after the conversation: what worked, what to try next time, and the exact quote.
- For the manager, the same reviews plus trends by employee, shift, and location.
- An AI assistant that answers questions about the conversations: what customers ask for, where offers are missed, which phrases close.
The real difference
A review the employee can open changes the next conversation
Both products can tell a manager that needs discovery is weak in one store. The manager then has to find the employee, pick a moment, and explain. By then the shift is over and the next ten conversations have already happened.
Lansy AI gives the employee the same review the manager sees, on their phone or laptop, while the customer is still walking out. The employee reads it between customers and tries the suggestion on the next one. The manager sees the trend without becoming the messenger.
Data residency
In the Gulf, where the data lives is part of the product
Tolq AI agrees residency options during onboarding; its security page mentions GDPR principles and the Saudi PDPL. That may be enough for a single store. For a chain, the question usually comes from legal, not from retail.
Lansy AI stores recordings, transcripts, and analytics in the UAE and processes them in line with the UAE Data Protection Law (Decree-Law No. 45 of 2021). Saudi data is stored in Saudi Arabia. For enterprise clients it is also available on-premise, inside their own infrastructure.
When Tolq AI is the better fit
A published seat price and a quick single-store pilot
Tolq AI publishes a seat price, has no minimum user count, and promises a pilot plan within a week. For one store that wants to pay by card and see scorecards in a manager dashboard, that is a reasonable path. Lansy AI fits chains that need the employee reading the review, data in the region, and one standard across every location.
FAQ
Questions buyers ask
Yes. Both are in-person conversation intelligence: they record real conversations between staff and customers and score them against the company’s own standard. The differences are in who reads the review, where the data is stored, and which audio sources are supported.
See the review your team would get
A pilot runs on your conversations and your standard, not on a demo dataset. Book a demo, and we will walk you through a real shift: what the employee opens, and what the manager sees alongside it.