Lansy Sub-processors
Last updated: November 3, 2026
1. Data about our Clients and their users
Account and contact data, sign-up requests, notifications and data of Clients' staff members.
| Sub-processor | Purpose | Location |
|---|---|---|
| Oracle (Oracle Cloud Infrastructure) | Cloud hosting and storage | United Arab Emirates (Dubai); Saudi Arabia (Jeddah) for Clients served from the Saudi region |
| Resend, Inc. | Service emails, invitations and password reset | United States |
| 650 Industries, Inc. (Expo) | Push notifications to the mobile app | United States |
| Apple Inc. (Apple Push Notification service) | Push notifications to iOS devices | United States |
| Google Cloud (Google LLC) | Hosting of Lansy's internal CRM for sign-up requests and new accounts | Belgium |
| Functional Software, Inc. (Sentry) | Error monitoring of the internal CRM | United States |
| Stripe | Payment processing for Lansy Desk subscriptions | United States |
2. Data about our Clients' Customers
Content of conversations between Clients' staff and their Customers.
| Sub-processor | Purpose | Location |
|---|---|---|
| Oracle (Oracle Cloud Infrastructure) | Storage of audio recordings and transcripts; speech recognition, speaker separation and de-identification | United Arab Emirates (Dubai); Saudi Arabia (Jeddah) for Clients served from the Saudi region |
Customers' data processed only on a device at the Client's premises (setup (a) of the Privacy Policy) is not sent to any sub-processor except Oracle, and only as de-identified service-quality indicators. No audio and no voice characteristics are sent to any sub-processor other than Oracle.
Lansy Desk uses the sub-processors in section 1 for its users' account data and those in section 2 for the content of recordings.
Questions: privacy@lansy.ai