Lansy Cookie Policy
Last updated: November 3, 2026
1. About this Policy
1.1 This Cookie Policy explains how COLLABO TECH LTD ("Lansy" or the "Company") uses cookies and similar technologies on lansy.ai, on the Lansy platform at app.lansy.ai and in the Lansy Desk web, desktop and iOS applications (together, the "Services"). It supplements the Lansy Privacy Policy at https://lansy.ai/privacy_policy and the Lansy Desk Privacy Policy at https://lansy.ai/desk/privacy.
1.2 We apply the same approach wherever you are. How the cookie banner works and what your choice changes is described in section 6.
2. What cookies and similar technologies are
2.1 Cookies are small text files that a website stores on your device. Similar technologies include local storage in your browser and pixels (small pieces of code that send information to a provider when a page loads). In this Policy, "cookies" covers all of them.
2.2 Some cookies are set by us ("first-party cookies") and some by other companies whose services we use ("third-party cookies"). Some are deleted when you close your browser ("session cookies") and others remain until they expire or you delete them ("persistent cookies").
3. How we use cookies
3.1 Strictly necessary. These cookies make the Services work and keep them secure: they keep you signed in, protect your session, process payments and remember your cookie choices. They are set whatever you choose in the cookie banner, but you can block them in your browser, in which case parts of the Services may not work.
3.2 Analytics. These cookies help us understand how visitors use our website, for example which pages are visited and how people arrive at them, so that we can improve it. We use Google Analytics on lansy.ai only, with the visitor's IP address anonymised.
3.3 Marketing. These cookies and pixels help us measure the effectiveness of our advertising. The provider may combine the data with other information it holds and use it for its own purposes, as described in its own privacy policy. Third-party advertising pixels run on lansy.ai only.
3.4 The Lansy platform at app.lansy.ai and the Lansy Desk applications do not load third-party analytics or advertising scripts. app.lansy.ai sets the cookies locale and country and, if you clicked "Okay" in the cookie banner, artefact_dl (section 4). When you sign up for Lansy Desk, app.lansy.ai reads the artefact_attribution cookie and the Meta cookies _fbp and _fbc set on lansy.ai, and our server reports the sign-up to Meta, as described in the Lansy Desk Privacy Policy at https://lansy.ai/desk/privacy. We do not use cookies to collect the content of conversations or recordings.
4. Cookies we use
The names and lifetimes of third-party cookies are set by their providers and may change. The table shows the cookies used at the date of this Policy.
| Name | Provider | Category | Purpose | Lifetime |
|---|---|---|---|---|
| lansy-cookie-consent (cookie and local storage) | Lansy | Strictly necessary | Stores your choice in the cookie banner | 12 months (cookie, set on lansy.ai and its subdomains); until you clear your browser storage (local storage) |
| Session and authentication cookies of app.lansy.ai and auth.lansy.ai | Lansy | Strictly necessary | Keeping you signed in and securing your session | — |
| guide-admin | Lansy | Strictly necessary | Keeps Lansy staff signed in to edit the Help section of lansy.ai; visitors never receive it | 30 days |
| locale | Lansy | Strictly necessary | Remembers the language you chose on app.lansy.ai | 12 months |
| country | Lansy | Strictly necessary | Remembers the country you chose on app.lansy.ai, so that your account is served from the right region | 12 months |
| __stripe_mid, __stripe_sid | Stripe | Strictly necessary | Processing payments and preventing fraud, on payment pages only | Approximately 1 year; __stripe_sid 30 minutes |
| _ga, _ga_DY0YG09KMQ | Google (Google Analytics) | Analytics | Distinguishing visitors and measuring use of lansy.ai | Approximately 2 years |
| _gcl_au | Google (Google Ads) | Marketing | Measuring which Google ads lead to Lansy Desk downloads and demo requests | Approximately 90 days |
| _fbp, _fbc | Meta (Meta Pixel) | Marketing | Measuring the effectiveness of our advertising on Meta platforms | Approximately 3 months |
| artefact_attribution | Lansy | Marketing | Records where you came from: the campaign (UTM) tags of your first visit and of your latest visit that had them, the referring page, the page you landed on, the time of your first visit and any ad click ID in the link. Set on lansy.ai and its subdomains; app.lansy.ai reads it when you sign up | 90 days |
| lansy_click | Lansy | Marketing | Stores the ID and time of the last ad click that brought you (Google, Meta, LinkedIn or Microsoft ads), so that a demo request can be linked to that ad. Not set after you click "Decline" | 90 days |
| desk_eid | Lansy | Marketing | A random event ID set when you click a download button on lansy.ai/desk, so that Meta counts the download once when it is reported both by your browser and by our server | 30 minutes |
| artefact_dl | Lansy | Marketing | Set by app.lansy.ai when you download the Lansy Desk installer, only if you clicked "Okay" in the cookie banner. Holds a random download ID that links the download with your later sign-up, so that we know which source brought people who installed the app | 90 days |
5. Mobile and desktop applications
5.1 Our applications store on your device only what they need to work, such as your sign-in token, settings and recordings waiting to be uploaded. They do not use third-party analytics or advertising SDKs and do not access your device's advertising identifier. If you have allowed it in your device settings, Apple may share crash reports with us.
6. Your choices
6.1 When you first visit lansy.ai, a banner offers two buttons, "Okay" and "Decline". The LinkedIn Insight Tag loads only after you click "Okay". If you click "Decline", Google Analytics and Google Ads stop sending data, the advertising pixels are switched off and are not loaded on later visits, lansy_click is no longer set and artefact_dl is deleted; artefact_attribution and desk_eid are still set. Cookies already in your browser stay there until they expire or you delete them. To change your choice, delete cookies and site data for lansy.ai in your browser, and the banner will appear again. Withdrawal does not affect use before it.
6.2 You can also block or delete cookies in your browser settings, opt out of Google Analytics with Google's browser add-on and manage advertising preferences in your Meta account settings.
7. Transfers
7.1 Google and Meta may process data collected through their cookies in the United States and other countries outside the United Arab Emirates.
8. Changes to this Policy
8.1 We update this Policy when the cookies we use change. The date at the top shows when it was last changed. Where a change requires your consent, we ask for it again through the cookie banner.
9. Contact
Questions about cookies can be sent to privacy@lansy.ai.