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live

Real-time recommendations,
while the client is still on the call

Lansy Live helps handle objections in real time,
find the right product and answer any question.

?
Incoming call
+971 •• ••• 44 12
00:00
For americano, no acidity
Brazil Mogiana
AED 105
Customer asked for “nothing sour”
Will the beans fit the Aurora S?
What to sayGrinds any beans; medium grind for americano.
Source: store knowledge base
“That’s a bit pricey…”
What to sayWith a subscription it’s AED 89 instead of AED 105 — 15% off every delivery.
Source: objection playbook
Delivery to Abu Dhabi
AnswerCourier in 1–2 days, free over AED 300.
Source: delivery terms
Order placed
Good momentSuggest cleaning tablets — AED 49: the machine is 6 months old.
Source: CRM order history
00:00
Press Enter or ask
1Greeting
2Need
3Match
4Checkout
Customer
Looking up the number
NameMaria K.
Order#4172
HardwareAurora S coffee machine
Recognised the customer
Picked a product from the conversation
Handled the price objection
Answered an off-script question

Every single call done
like your best agent

Download
A customer is calling — pick up or press space
How Lansy Live works

A full-fledged assistant
in your sales process

1

Hears the conversation

Lansy Live notices the call and joins in by itself. It hears your mic and incoming audio, transcribing the dialogue on the fly.

2

Understands the context

Lansy Live knows your processes, the call history and where every customer stands.

CustomerAuto-detect
+971 50 552 1427
@+971 50 552 1427Sarah M.
#Order #517203Sarah M.
#Order #498611Sarah M.
3

Prompts in the moment

Lansy Live reacts to objections, answers questions, finds products and suggests upsells in real time.

Suggest adding to the order
Hyaluronic Pro SerumAED 179 AED 1994.9 · 214 reviews
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Why Lansy Live

More revenue for the business,
calm calls for the agents

For business

Saves agents’ time and lifts revenue

Your best agents’ moves in every call — not in a review a week later.

  • Upsells land on time — the average order grows.
  • A new hire sells like a seasoned agent.
  • Suggestions only ever show current prices.
For agents

Helps you be better at your craft and sell more

Lansy Live handles memory and routine. You just talk.

  • Price and stock appear on screen by themselves.
  • A ready answer to every objection.
  • The call summary saves itself.
Why Lansy

Built to grow revenue,
plays by your guidelines

Private by default

Audio is processed inside Lansy’s secure perimeter; recordings and transcripts are visible to your team only. Names, phone numbers and cards are masked — analysis runs on anonymized text, in line with the UAE PDPL.

Integrations without an IT project

Lansy Live pulls customer info from any CRM, with order history and delivery status.

SalesforceHubSpotZohoPPipedrive

Works with any softphone

Auto-detects the call wherever it happens — a softphone, browser, messenger or video meeting.

Google MeetZoomTeams33CX

Recommendations you can trust

Every line is grounded in your catalog, prices and stock. The call script is tuned to your team.

How does Lansy Live hear the call without a bot?

The app sits on the agent’s computer and captures audio directly: the microphone and the softphone’s incoming sound. Nothing plugs into your PBX — the customer never notices a thing.

Which telephony and CRM does it work with?

With any desktop softphone — Novofon, Mango Office, Zadarma, UIS. Suggestions draw on your CRM and knowledge base: Bitrix24, amoCRM, RetailCRM and more.

Where do the suggestions come from?

From your own materials: playbooks, price lists, stock levels, order history. The assistant answers strictly from them — if the answer isn’t there, it says so instead of making one up.

Is it secure and compliant?

Yes. Personal data is anonymized, dialogues are encrypted, fully in line with the UAE PDPL. The call-recording notice stays on your side — exactly as it works in your call center today.

Do agents need to learn anything new?

No. Suggestions appear on their own in the corner of the screen during the call. The agent works as usual — just with ready answers at hand.

How long does the launch take?

About a week: we connect your knowledge base and CRM, tune the scripts and run a pilot on real calls.