Do you run training sessions?

No. Lansy AI is not a training provider. It scores the conversations your team already has and gives each person feedback after their shift, so the standard from any training keeps being applied.

How are conversations recorded?

On the devices your team already carries. The employee starts the shift in the app, and the recording runs in the background.

What does the employee see?

Their own result and nothing else: strengths, the skills that lag, and the focus for the week. The manager sees the team.

Does it work in Arabic?

Yes. Conversations are analyzed in Arabic and English, and the same standard applies to both.

You pay for the standard being applied, not per session. Covering more conversations does not raise the bill.

Customer service training

A training day happens once. Coaching arrives after every shift.

You are looking for someone to raise the level of service on your floor. The question worth asking first is what happens on the Monday after the workshop.

Every conversation reviewed

Feedback to the employee in ≈1 min

After the workshop

What a training day leaves behind

A workshop gives your team the standard and a day of practice. On the floor, nobody hears whether the standard is used: a manager cannot stand behind every employee, and the next session is months away. Lansy AI listens to the conversations your team already has, scores each one against the same standard, and tells the employee what to try next, the same day.

1 day

what a workshop covers

100%

of conversations reviewed by Lansy AI

≈1 min

from conversation to employee feedback

What you get

What lands on a manager's desk

A profile per employee

Strengths, the skills that lag, and movement week over week. For each person, not for the team as a whole.

Scores against your standard

The greeting, the questions, the objections. Every conversation is scored against the standard you set, with the line of dialogue behind each score.

Feedback the same day

The employee sees their own result about a minute after the conversation ends, while they still remember it.

Arabic and English

Conversations are analyzed in both languages, so a mixed-language floor is held to one standard.

Getting started

How a pilot runs

01
You name the standard
The greeting, the questions your staff should ask, the objections they should handle. Lansy AI scores against that, not against a generic template.
02
Recording starts on the floor
Conversations are captured on the devices your team already carries. Nobody is taken off the shift for a class.
03
You read the first profiles
The report arrives per shift. You see who applies the standard, who skips which step, and where the training should go next.

Where a workshop still wins

What Lansy AI does not do

It does not teach from zero. A new hire who has never served a customer needs a person in a room, not a score at the end of the shift.
It does not run the role play. A scenario practiced in a safe setting is still the cheapest way to try a hard conversation for the first time.
It does not replace the trainer. Lansy AI shows which skill is lagging across the team; what to do about it is a human decision.

Questions buyers ask

Do you run training sessions?: No. Lansy AI is not a training provider. It scores the conversations your team already has and gives each person feedback after their shift, so the standard from any training keeps being applied.
How are conversations recorded?: On the devices your team already carries. The employee starts the shift in the app, and the recording runs in the background.
What does the employee see?: Their own result and nothing else: strengths, the skills that lag, and the focus for the week. The manager sees the team.
Does it work in Arabic?: Yes. Conversations are analyzed in Arabic and English, and the same standard applies to both.
How is it priced?: You pay for the standard being applied, not per session. Covering more conversations does not raise the bill.

See it on your own floor

A pilot runs on your conversations and your service standard, not on a demo dataset. Book a demo, and we will walk you through the profiles from a real shift.