Lansy AI features: conversation analysis, AI assistant, and manager analytics

Every conversation gets a review with timestamps, open to both the employee and the manager.

Ask a question in plain words and get a quick analysis backed by your company’s numbers.

Numbers for the day and the month, a competency radar against your company’s criteria, and growth steps with a monthly goal. Employees see their own profile.

The trend for every employee: who is growing, who has stalled, and who is having fewer conversations.

Numbers for the day, week, or month, broken down by location and employee. Lansy AI builds the charts and explains any trend.

Ratings and remarks from hundreds of conversations are grouped by topic and backed by customer quotes.

The manager sets a goal for the whole team or for individual employees.

Objections and upsells are collected into cards with real lines from the team: what the employee said, how the customer replied, and what worked.

Lansy AI finds the moments where an employee missed an upsell and drafts a message to the customer that is ready to send.

The daily focus, weekly team results, and missed-upsell alerts arrive on schedule, without extra noise.

A real-time assistant listens to the conversation and prompts the employee as it happens: it shows the product card, finds the answer in the knowledge base, and suggests how to handle objections.

Telephony, CRM, and messengers connect without replacing the tools your team already uses. Lansy AI becomes a source of data, not another system on top.